Returns & Exchanges

At Lakhany Online, we strive to ensure your complete satisfaction with every fashion purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp with your order number and photos of the item within 7 days of receipt.

• 2.
  Quality Inspection

  Ensure the garment is unworn, unwashed, and retains all original Lakhany tags and packaging for a successful validation.

• 3.
  Shipment Drop-off

  Once your request is approved, securely pack the items and dispatch them to our central warehouse using a traceable courier service.

• 4.
  Processing Refund

  After our quality team inspects the returned goods, we will process your exchange or issue a store credit within 5 to 7 business days.